Horizon is certified an ISO-9001 (2000), ISO-13485 (2003), cGMP and authorize for CE mark. Horizon produce their product according to international standard. Production manager and quality control manager are responsible.
PRODUCTION:
Horizon producing their products according to the requirement of customers for example our all customers required imported steel and RAW MATERIAL and providing instruments as per approved samples or catalogue reference.
FACILITEIS:
Towne have five manufacturing units and we also have a manufacturing Facility of TITANIUM INSTRUMENTS, All process are in Horizon.
PRICES:
Horizon prices are very competitive and very flexible with customers provide maximum co-operation. Horizon motto is to keep customers satisfy.
Guarantee:
In today’s demanding health care environment, investing in Medical Devices is a significant step in controlling cost and improving patient care. Our instruments are being manufactured with ultimate care and keeping in view the value of Human Life therefore 100% guaranteed, we provide our instruments with a warrantee card.
Materials:
Our products are manufactured using the best quality stainless steel as ASTM and DIN standard’s recommended which is imported from USA, GERMANY, FRANCE and JAPAN. The key to our success is our quality assurance. We use the Right material for the Right products. We also capable and make customized products and arrange customized materials for them.
Return Policy:
Like every caring and responsible organization Towne is aware of the facts and contingencies arise in different areas like workmanship and standards. We do care your money as we care your health; we do have the return policies in the following ways if the instrument may not be MISUSED:
All merchandise must have prior approval before being returned.
For returns other than company error an appropriate re-stocking charge will be applied.
Stock Items = 10% re-stocking charge
Non-Stock Items = 25% re-stocking charge
NOT RETURNABLE: Dated merchandise, if purchased over THREE MONTHS from date of request of return; products that have been used, show signs of age, or defaced in any way.
Towne reserves the right to evaluate the condition of all returns for final determination of credit.
Instruments Care:
With the tradition of uncompromised quality and adherence to the most strain get standards, we are committed to achieve Excellence in
Quality
Customer Relations
100% Customers Satisfaction
Performance Management
Reengineered Process
With dynamic leadership characteristics of the corporate management and customer support thought the effectiveness of our deliberated sales force and continuous improvement in procedures and functions.
